Position: Customer Service Agent-Cable Department: Cooperative Management Support and Accounting Services Immediate Supervisor: Manager, Co-op Management Support and Accounting Services Date: May 1st, 2017
SUMMARY The Customer service Agent works under the authority of the Manager of the Cooperative Management Support and Accounting Services. We are looking for a candidate who is highly skilled in customer service and has an aptitude for accounting and invoicing.
TASKS • Provide telephone support to customers and local technicians; • Prepare cable TV customer invoices on a monthly basis; • Prepare and follow up on statements sent to cable TV signal providers for monthly charges; • Follow-up on service connections and disconnections; • Open customer files and authorize new receivers; • Maintain customer accounts database; • Participate in special projects for the department; • Perform any other tasks as required by supervisor.
REQUIREMENTS • Vocational studies diploma in a relevant field; • Minimum 2 years' experience in customer service; • Experience in invoicing (asset); • Bilingual (written and spoken); • Excellent people skills; • Ability to work in a team or independently; • Strong organizational skills; • Knowledge of Microsoft Office suite (Word, Excel and Outlook). • Les employé(e)s intéressé(e)s doivent faire parvenir leur curriculum vitae par courriel à l'adresse ci-dessous.
Candidates who are interested must submit their resumes via email to the address in the link below. PDF
Position: Translator/Interpreter Department: Administrative Services Immediate Supervisor: Administrative Services Coordinator Date: March 30th, 2017
SUMMARY Under the supervision of the Administrative Services Coordinator, the Translator/Interpreter's main responsibilities are the translation and editing of documents from and to Inuktitut and act as interpreter at meetings.
TASKS • Provide a translation and revision service for documents such as letters, memos, reports, resolutions, job descriptions, etc., from English to Inuktitut or vice versa; • Set up and maintain the Federation's terminology bank; • Act as interpreter at meetings with the Executive Committee, FCNQ and Co-op Boards of Directors and any other meetings where an interpreter is required; • Assist Administrative Services Coordinator in the maintenance of the filing and recall system for all administration correspondence, reports, minutes, resolutions and other documents; • Any other tasks required by supervisor.
REQUIREMENTS • Minimum 3 years' consecutive experience in interpreting; • Advanced knowledge of Aipai Nunavik keyboard; • Fluent in English and Inuktitut – spoken and written; • Excellent communication skills, discrete, professional, high ethical standards; • Available to travel; • Knowledge of Word, Excel, Outlook and PowerPoint.
Candidates who are interested must submit their resumes via email by clicking the link below.
Position: Assistant Driver Immediate Supervisor: Local operations supervisor Service: Pétroles Naskinnuk SEC (PNSEC) Date: March 27th, 2017
MANDATORY REQUIREMENTS: • Strong communication skills; • Ability to complete de documents required by the job; • SIMDUT training. RESPONSIBILITIES: • Assist the delivery person during deliveries of petroleum products in the Schefferville area. • Meet the safety standards associated with the delivery of petroleum products (Ex: Assist the driver when maneuvering backwards to ensure the implementation of wheel chocks etc.). • Help the driver apply all the necessary follow ups to the proper functioning of PNSEC equipment, as well as of customers at the delivery point. • Complete all documents related to the delivery and transportation of hazardous materials (delivery slips, shift summary etc.). • Be reliable and hardworking. Schedule adherence is mandatory. TASKS: • Help the driver carry out their tasks (before, during and after deliveries). • Fill out all delivery slips in a clear and reliable manner. • Complete delivery summary documents. Ensure the validity of the initial quantity and make sure to deduct the right amount gradually. Validate and verify the accuracy of the information. • At the end of the shift, note the ending inventory of the tank to identify the beginning inventory of the next shift in the appropriate place on the summary sheet deliveries. Leave this new copy in the truck. • Return all completed documents to the delivery person.
Candidates who are interested must submit their resumes via email by clicking the link below. PDF
TRANSPORT PADLAYAT INC. JOB POSTING – MECHANIC'S ASSISTANT
Transport Padlayat Inc. is a subsidiary of La Fédération des coopératives du Nouveau-Québec (FCNQ). FCNQ is owned by its fourteen member co-ops in the Inuit communities of the Hudson and Ungava coasts of Northern-Québec, – or Nunavik, as this region is now called. FCNQ was established in 1967 to provide the rapidly growing co-operative movement with more effective powers and services to help attain their vision of working to develop as a people, leaving none behind.
The main objective of each co-op is to unite the community and to act as a spokesperson for their interests. Therefore the co-op is more than just a store, as is evident from their success in activities as diverse as operating retail stores, post offices, cable TV, management training, auditing services, operating hotels, a travel agency, bulk storage and distribution of oil & fuel supplies, construction projects in Nunavik and marketing Inuit art.
Functions : The employee is responsible for carrying out their duties in a safe manner. • Remove and install the wheels on the trucks and trailers; • Repair flat tires; • Maintain cleanliness of the shop and equipment.
The employee must also assist a qualified mechanic in: • Preventive maintenance; • Brakes and suspension repairs; • Remove and install engines, transmissions, differentials, etc.; • Repairs on electrical and air systems; • Other tasks as requested.
Requirements : • High School Diploma (an asset); • Must have a valid class 5 territorial driver's license; • Must be punctual, reliable and independent; • Able to communicate both verbally and written in 2 of the following languages: Inuktitut, French or English; • Must be able to work in teams.
Work Schedule: The work schedule is on a 2/2 rotation basis; work shifts of 11 hours per day. The employee works for a two consecutive weeks followed by two weeks of leave.
Work Location: Transport Padlayat Inc. at Expo mine site of Canadian Royalties Inc. in the Deception Bay area in Nunavik.
Salary: A competitive salary plus 100.00$ for travel expenses per rotation plus 4% vacation accumulation and paid holidays.
Interested candidates should send their resumes to Danielle Archambault by email or contact by telephone at (800) 363-7610.
Position: Mechanic – Vehicle Parts & Service Department: Store Services Immediate Supervisor: Vehicle Parts & Service Assistant Manager Date: March 2017
MECHANICS! ARE YOU READY FOR A CHALLENGE?
Come work for the largest non-government employer in the Nunavik region. We aim to provide a challenging, dynamic and rewarding workplace. The ideal candidate will be honest, reliable and self-sufficient. The candidate will get to work with a wide range of vehicles and have the opportunity to manage their own workshop while ensuring they respond to all customer needs.
WHO ARE WE?
FCNQ is owned by its fourteen member co-ops in the Inuit communities of Northern-Québec, – or Nunavik, as this region is now called. FCNQ was established in 1967 to provide the rapidly growing co-operative movement with more effective powers and services. The main objective of each co-op is to unite the community and to act as a spokesperson for their interests. Therefore the co-op is more than just a store, as is evident from their success in their activities in operating retail stores with vehicle parts and services along with post offices, cable TV, management training, auditing services, operating hotels, a travel agency, bulk storage and distribution of oil & fuel supplies, construction projects and marketing Inuit art.
The Mechanic is responsible for the maintenance and repair of vehicles along with maintaining the garage inventory, ordering parts and tools.
-Maintain vehicles in good working order by doing preventive and regular maintenance; -Evaluate all requests for service for repairs and maintenance; -Use the latest technologies for all work orders, parts and tools requests; -Maintain equipment so that it complies with provincial vehicle requirements and safety regulations; -Keep the garage in good working order by cleaning, organizing and eliminating old and defective equipment and parts; -Update job knowledge by participating in educational opportunities, reading technical publications and attending FCNQ-sponsored training sessions; -Travel in the north for extended periods of time; -Handle any other related tasks to support the department, the co-ops or other areas.
-Prefer DEC or DEP but must have high school certificate or equivalent experience; -Must have certificate in mechanics (CPA license); -SAAQ certification is an asset; -Fluent in French and English (spoken and written) is essential; -Computer knowledge (Word, Excel, Outlook); -Valid class 5 driver's license; -Autonomous and versatile.
Candidates who are interested must submit their resumes by March 20th, 2017. PDF
Do not hesitate do send your resume to the address below even if no offer corresponds to your profile
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